This research was presented on behalf of the team by Dr Merlin Willcox at the Global-NAMRIP Festival of Early Career Research on 25 June 2019. The poster can be downloaded by following the 'Useful Downloads' link below.
The number of consultations for self-limiting infections in children is increasing, and digital technology may support decision-making of parents/carers about accessing healthcare for their children. Our systematic review evaluates the evidence for using digital interventions as a support tool for parents/carers to improve health seeking behaviour for acute illnesses in children.
Three studies involving 4838 participants were included. They assessed ‘Children’s On Call’ (US advice-only app), ‘Should I see a doctor?’ (Dutch self-triage app for any acute illness) and ‘SORT for Kids’ (US self-triage website for influenza-like illness). None of the studies stated using target end-users during intervention development. Only ‘Sort for Kids’ had good satisfaction amongst users. None demonstrated a reduction in use of urgent care services, and although 65% of ‘Should I see a doctor?’ users stated that they intended to follow the app’s advice, the proportion who heeded this advice wasn’t reported.
Little evidence supports using digital interventions as a parent/carer support tool for acute childhood illness. Future interventions should involve target end-users during development to ensure good usability/satisfaction, and adequately-powered trials are needed to ensure unnecessary use of urgent-care services is avoided, while correctly identifying children with serious illnesses.
Authors
: Donovan E
1
, Wilcox CR
1,2
, Patel S
3
, Hay AD
4
, Little P
1
, Willcox ML
1
1: Department of Primary Care and Population Sciences, Aldermoor Health Centre, ºÚÁÏÉç, Southampton, UK
2: NIHR Clinical Research Facility, University Hospital SouthamptonNHS Foundation Trust, Southampton, UK
3: University Hospital Southampton, Tremina Road, Southampton, UK
4: Centre for Academic Primary Care, Bristol Medical School: Population Health Sciences, University of Bristol, Bristol, UK
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